At TP Solar, we are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy explains how we collect, use, and protect information when you interact with our website. By using this site, you agree to the terms outlined here. If you do not accept this policy, we recommend discontinuing use of our website.

How We Use Your Information

Information collected via our website is used to:

• Respond to your inquiries and service requests

• Enhance the performance and functionality of our website

• Deliver personalized content, updates, and marketing based on your preferences

• Improve the quality and delivery of our products and services

Types of Information We Collect

When you interact with our website, we may collect the following categories of information:

1. Personal Information
Details that identify you as an individual, including your name, address, phone number, email, and any other data you provide during service requests, inquiries, or registrations.

2. Demographic Information
General profile data such as geographic location, mobile carrier, age, gender, income range, education level, marital status, occupation, and industry.

3. Behavioral and Usage Data
Insights into how you interact with our site — including visited pages, navigation paths, services accessed, and device-related data like your IP address, browser type, operating system, and location.

4. Web Technology Data
Automatically collected information through tools like cookies, JavaScript, and web beacons. This may include system configuration, access times, clickstream behavior, referring/exit pages, and internet service provider (ISP) details.

Protecting Your Information

We implement strict measures to safeguard your information from unauthorized access or disclosure. These protections include:

• Secure server environments

• Electronic monitoring systems

• Access controls restricted to authorized personnel or service providers

• Use of web beacons strictly for internal analytics and performance monitoring

Links to Other Websites

Our site may link to other websites or resources provided by affiliates, business partners, or third parties. Please note that these external sites have their own privacy policies, and TP Solar bears no responsibility for their data practices or content.

Reviewing, Updating, or Accessing Your Information

You are entitled to:

• Request a copy of your personal data

• Update or correct inaccuracies in your information

• Receive a summary of data disclosures made in the past 24 months

To make a request, please submit a written inquiry that includes identifying details necessary for verification. We aim to respond within 30 business days, either via in-person review, secure portal, or mailed documentation (fees may apply for hard copies).

Your Rights Under the California Consumer Privacy Act (CCPA)

If you reside in California, you have additional rights under the CCPA, including:

• Accessing collected personal data

• Requesting modifications or deletions

• Understanding how your information is shared or disclosed

For questions regarding how we comply with CCPA regulations, please contact our Privacy Office directly.

Protection for Domestic Violence Survivors (New York)

In accordance with New York State laws, TP Solar respects and protects the rights of individuals affected by domestic violence. We do not share or disclose the personal information of any user who has submitted an active Order of Protection. This includes full name, address, and other identifying details. We are committed to ensuring safety and confidentiality for survivors.

Contact Us

For questions, requests, or concerns related to privacy, you may contact:

TP Solar Legal Department
PO Box 24136 Minneapolis, MN 55424 United States